We 💓Our Customers

Friend, 

This Valentine’s Day, we want to share our appreciation for our clients. Thank you for your trust, your partnership, and the opportunity to support your IT. We’re grateful to be in your corner as your strategic IT partner. ❤️ 

Below are a few quick updates for our valued customers. 

Customer Spotlight!

Wildcat Renovation, a specialty concrete demolition company, has built its reputation on precision, safety, and execution. Owner Al Miller aligned his IT strategy with business goals to remove roadblocks and support the company’s rapid growth. 

Check out the video testimonial

 Welcome, Kyle Hrzenak, new Service Desk Manager

You asked, we answered. 👋
We listened to your feedback and added a new Service Desk Manager to our team to resolve your issues faster and reduce distractions. A SWFL native, Kyle has spent his entire career in IT and is passionate about building smarter, more reliable systems. Outside of work, family comes first, and he enjoys spending time with his kids, working on cars, gaming, and learning new tech. 

Service Improvements 👍

We’re continuously working to improve your experience. Here are a few recent enhancements to our service and support.

• We’re excited to launch INKY as our new email security solution, replacing Graphis. 📧This upgrade delivers stronger phishing protection and improved threat visibility to better protect our customers. Nothing you need to do but enjoy all the benefits. More details coming soon,

• New hire starting at your company? 🎉 Reminder to please submit your onboarding ticket at least 2 business days in advance so we can have accounts and access ready to go. Requests submitted with less notice may require overtime support and additional charges.

• Need new equipment? 💻Please give us at least 2 weeks’ notice. We're seeing an increase in shipping delays and product delays from our vendors. Early requests help us keep everything running smoothly.

This Valentine’s Day, we’re grateful for the partnership we share. Wishing you and your team a day filled with appreciation and success!

Cheers,
Mike