What ROI Can Construction Companies Expect From Managed IT Services?
Most construction companies see a 3x–6x return on investment (ROI) from managed IT services within the first 6–12 months.
For a 15–40 employee construction firm, this typically translates into $25,000–$100,000+ per year in savings and recovered productivity through reduced downtime, fewer cybersecurity incidents, predictable IT costs, and faster jobsite support.
The largest ROI drivers are less downtime on active jobsites, avoided ransomware costs, and faster response times for field staff.
ROI Driver #1: Reduced Downtime on Jobsites
- Average cost of downtime per employee per hour
- Impact of internet outages at trailers & jobsites
- Faster resolution vs waiting days for break/fix
- 30% downtime reduction percentages
ROI Driver #2: Predictable IT Costs vs Break/Fix
- Break/fix spikes during busy construction seasons
- Managed IT as a fixed monthly operating cost
- Budgeting benefits for project-based businesses
- $5K-$15K savings from surprise IT incidents
ROI Driver #3: Cybersecurity Risk Reduction
- Ransomware targeting construction firms
- Average ransomware recovery costs (downtime + data loss)
- Email phishing and wire fraud prevention
- Backup & disaster recovery as ROI insurance
ROI Driver #4: Productivity Gains for Office & Field Teams
- Faster helpdesk response times
- Fewer “IT fires” during active projects
- Improved access to drawings, plans, and project software
- Reduced frustration for superintendents and PMs
How to Calculate ROI for Your Construction Company
What you need to know:
- Current Monthly IT spend
- Proposed Monthly IT spend with Knox Technology
- Cost of one major cyber incident in the past
- Labor hours lost due to poor productivity
Knox Technology construction customer example:
A 20-employee construction company in Southwest Florida experienced frequent jobsite outages and inconsistent IT support, losing an estimated 10–15 labor hours per month.
After switching to Knox Technology for managed IT from the other local vendor, downtime was removed and IT issue resolution time was decreased to 30 minutes on average. The company estimated a 4.2x ROI within the first year due to recovered productivity.
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